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Resolved
Valuation services degraded due to third-party issue

Update: we have implemented a new adress auto-completion provider which is now working across our products and websites.

Update: we have implemented a short-term solution which allows customers to manually enter their address, while we implement a longer-term solution to bring back address auto-completion.

We are investigating an issue with a third-party which is affecting address auto-completion. Depending on the website theme or product, it may not be possible to submit a valuation request or instant valuation at this time.

First Seen:
4/2/2026 16:30
Resolved At:
6/2/2026 11:00

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