Calendar

Want to offer a 24/7 service? Let customers book viewings and valuations online.

Take online bookings for valuations and viewings.

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“When we started using Homeflow Calendar on the Peter Alan site, we hoped that it would achieve two things for us.

First, to improve our customer experience – to make it fast and easy to book a convenient time for a viewing or valuation, 24/7.

Our second objective was to free up time in our branches, by simplifying the process of arranging appointments.

The Calendar is doing the job well and is generating more than 100 online bookings a month.”

Nicholas Barber, Operations Manager, Peter Alan

 

Offer your customers an appointment booking system

The Homeflow Calendar gives you the power to take on the online agencies, and win.

  • Allow your customers to select preferred timeslots for valuations and viewings.
  • The tool can be seamlessly integrated into your current website booking forms, or added as a pop up.
  • The Homeflow Calendar works equally well on mobile, tablet and desktop.

 

You stay in control

  • Choose which times are requestable, including the earliest booking date, and how far appointments can be booked in advance
  • It is made clear to the customer that they are selecting a preferred time and that this time will be confirmed.
  • Receive emails every time a customer requests an appointment, so that you can check and confirm their timeslot directly with them
  • Date and time request information will be viewable in your Homeflow Admin system, along with information on the properties viewed by the applicant and branch/negotiator details.
  • Easily manage appointments within your Homeflow Admin system.

 

How does it work?

  1. The customer is given the option to choose a preferred time for their viewing, or valuation.
  2. The customer is able to view the available timeslots.
  3. The customer selects their preferred timeslot and sends their enquiry.
  4. The customer receives an email confirmation. You’ll receive an email with the same information and the customer’s contact details, so that you can easily confirm the appointment time.
  5. The requested appointment time will be made unavailable, so that it cannot be requested by another customer.
  6. You can keep track of meeting times, helping you to streamline and organise your appointments and bookings.

Want to know more?

Get in touch using the form below.

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