Support

Support, training and ongoing advice

Committed to supporting you

At Homeflow, we understand that when you use our products, you are making an investment in your business. As such, we are fully committed to helping you maximise the benefits you can get from our websites and lead generation tools.

We understand that it’s a lot more than just buying an agency website, or another online marketing tool. You need to be able to learn how best to use our platform, how to make the most out of Google, how to make your website behave like a star negotiator, or how to ensure a potential instruction comes to you, and not your competitor.

Dedicated Support Team

Our support team is based in Battersea, London, and is available to help you from 9:00am until 5:30pm, Monday to Friday.

As well as receiving support over the phone and on email from our dedicated support team, there is extensive “help” documentation available online, throughout the Homeflow platform, to help you use each section effectively.

There is also a support “ticket” system available to all users of Homeflow products, so you can submit requests or queries and track their progress through to resolution.

We endeavour to make our products extremely easy to use. However, because the products are very powerful with extensive functionality, we also recognise that not everyone will have the experience to use them to their full potential: so we are here to help.

Our support team will help you in areas such as:

You can contact our Support team using the form below, or by calling 0207 801 9875.

Training

We are also available to provide group or individual training sessions to give you more in-depth, relevant and tailored product knowledge. We can deliver these training sessions over the phone, in our London offices, or potentially at your office.

Knowledge library

Free videos and articles. Learn how your agency can apply the latest trends and best practice. Please browse, share and help yourself.

What our customers say

We're proud of the relationship we have with over 500 UK estate agencies - from the largest corporates, to the smallest independents.